Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of revocation, you must inform us (CasaLinguae, Martina Jeric-Ruzovits, Strohberggasse 15/1/5, AT-1120 Vienna / Vienna, , Tel: +43 699 11 959 333, Email: office@casalinguae.at, website: casalinguae.at) by means of a clear declaration (e.g. a letter, fax or email sent by post) of your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

If you have requested that the services should commence during the cancellation period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of cancellation in respect of this Agreement compared to the total amount of services provided under the Agreement.

Sample revocation form

(If you want to cancel the contract, please fill out this form and send it back).

– To

CL: CasaLinguae e.U.
Martina Jeric-Ruzovits
Strohberggasse 15/1/5
AT-1120 Vienna / Vienna

Phone: +43 699 11 959 333
Email: office@casalinguae.at
Website: casalinguae.at

– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

– Ordered on (*)/received on (*)

– Name of the customer(s)

– Address of the customer(s)

– Signature of the customer(s) (only in case of communication on paper)

– Date

___________
(*) Delete as applicable.